Spring Special || FREE SHIPPING || Throughout April
GENERAL
WHY SHOP AT MICHALANDMAX.COM?
Michalandmax.com is the official worldwide online boutique for  Michal & Max™, we guarantee the authenticity of all the products on our website. Additionally, every order placed on michalandmax.com is expertly packed and shipped by us and may come with exclusive complimentary samples. If you purchase our products through an authorized retailer or through any of our distributors such as Amazon, Walmart Marketplace, etc., their packing may not meet our high standards and any complimentary samples may not be included. We have no control of how products are shipped when purchased through a third-party.

HOW DO I FIND OUT ABOUT MICHAL & MAX™ FORTHCOMING PRODUCTS AND LAUNCHES?
For the latest news and information stay connected by following Michal & Max™ on Instagram and Facebook.
ORDERING
HOW TO PLACE AN ORDER
To place an order, simply add the products to your shopping cart and proceed to check out. All the information necessary to fulfill the order will be requested at checkout. Once you confirm the purchase you will immediately receive an order confirmation email, with a review of the order details.

DO I NEED AN ACCOUNT WITH MICHAL & MAX™ TO PLACE AN ORDER?
No, you can shop as a guest without creating an account.
HOW CAN I GET ASSISTANCE WITH MY ONLINE ORDER?
You can contact us through our Contact Page, our team will be pleased to assist you. We are available to answer your questions from Monday to Friday during the hours of 9:00 a.m. to 5.00 pm (US EASTERN TIME)
I WANT TO SHIP A GIFT?
Simply tell us its a gift in the "notes" section during checkout and enter the gift recipient's name and address in the shipping section. Your gift will arrive beautifully packaged in a premium shipping box and with a receipt or packing slip that doesn't include any pricing information.
ORDER PROCESSING
Orders placed before noon on any business day are processed the same day (holidays excepted). Orders placed after noon on any day are processed the next business day (All times US Eastern).
ORDERING LOCATIONS
Michal and Max accepts orders from Canada, European Union, United Kingdom and United States. We may from time-to-time accept orders from other locations.
PAYMENT
CREDIT, CHARGE OR DEBIT CARDS
You can pay during checkout using a credit, charge or debit card issued by Visa, MasterCard or American Express. We may from time-to-time introduce other methods of payment.

HOW DOES MY INFORMATION STAY SECURE WHILE SHOPPING AT MICHALANDMAX.COM?
Michal & Max™ seriously cares about the security of your personal data and is dedicated to providing secure online payment methods. Credit card data entered during the ordering procedure is protected and transmitted over a secure server (SSL) with a 128-bit encryption key. No individual within Michal & Max™ or over the Internet has access to your credit card information during and after the moment of purchase. For more information, please see our Privacy Policy.
CREDIT, CHARGE OR DEBIT CARDS
You can pay during checkout using a credit, charge or debit card issued by Visa, MasterCard or American Express. We may from time-to-time introduce other methods of payment.
SHIPPING
SHIPPING LOCATIONS
Michal and Max ships to the Canada, European Union, United Kingdom and United States. We may from time-to-time introduce other shipping areas.

SHIPPING TIMES
Orders placed before noon on any business day are shipped the same day (holidays excepted). Orders placed after noon on any day are shipped the next business day (All times US Eastern).
DELIVERY TIMES
Delivery times will depend on the shipping option you choose during checkout. Our standard US shipping is usually 4-5 days, and we also offer 2-3 days, 2 day guaranteed and overnight expedited options at an additional cost.
RETURNS
WHAT IS YOUR RETURN POLICY?
We offer a 30-day no questions asked return policy, which means if you are unhappy with a product for any reason you may return it to us to arrive at our premises within 30-days of the purchase date for a refund. Certain exceptions apply, we cannot accept returns on customized items, clearance items, sale items or gift cards, and we cannot exchange cosmetic shave, skincare or hair products.

WHAT IS THE RETURN PROCEDURE?
We need to provide you with a Return Confirmation, the sending of the items without first obtaining a Return Confirmation could lead to a longer time in the issue of the refund. To obtain a Return Confirmation you can contact us through our Contact Page, our team will be pleased to assist you with your return. If calling, we are available from Monday to Friday during the hours of 9:00 a.m. to 5.00 pm (US EASTERN TIME). For information about our return procedure please visit the Return Policy section.
REFUND AMOUNT
We will reimburse to you the price you paid for any products, excluding the costs of delivery. Please note that the cost of returning products to our warehouse, whether by courier or postal service, is solely payable by the customer.
REFUND PAYMENT
Your refund will be credited to the original payment method you used when placing the order. Due to card issuer processing times beyond our control, please allow 8-10 business days from us receiving the returned product to a credit appearing in your account.
COPYRIGHT & TRADEMARKS
COPYRIGHT & TRADEMARKS
The contents of the Website, including texts, images, photographs, videos, print designs, trademarks and in general any material or creative expression are of the exclusive property of Michal & Max™, Inc., or are legitimately used and therefore protected by national and international legislation on intellectual property, and Michal & Max™, Inc., does not grant any license or any right other than the right to consult the website. All such rights are reserved. The contents of the website such as texts, images, photographs and videos of the products are intended for promotional and advertising purposes only. The reproduction of any documents posted on this website is only authorized for the exclusive purposes of information for personal and private use and any reproduction and any use of copies made for other purposes is expressly prohibited. In particular, users may not use the contents of this website for any commercial purpose, unless previously authorized in writing by Michal & Max™, Inc.

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